Leaders in Hospitality Training

Keith Clark, Director of Possibilities

Keith Clark, lead Aspire coach and director of possibilities, is famous around here for constantly saying “the guest is always right.” He has been in customer service and sales since he was a manager for the GAP in New York City in the early-‘90s. Keith was also a cruise director for American Hawaii Cruises where he was responsible for customer service and experience delivery. His efforts for American Hawaii Cruises won the company the Hawaii Visitors and Conventions Bureau’s Kahilii award of excellence, three years in a row. Prior to joining Aspire, Keith was in sales and marketing and responsible for the successful growth of several Internet reservations systems.

Marketing Internet sites and understanding the rapid changes in the Internet industry, enables Keith to provide insight into every step in the buying life cycle of your customer. Keith’s leads all Aspire customer service training and is responsible for sales oriented training and revenue management training.

His aspiration in life:
“You don't stop laughing because you grow old. You grow old because you stop laughing.”